Privacy Policy

1. Introduction Welcome to XMBS IT Infrastructure. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the applicable laws of the United Arab Emirates (UAE).

2. Information We Collect We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Technical Information: IP address, browser type, operating system, and other technical information when you access our website.
  • Usage Data: Information about how you use our website and services, including pages visited and time spent on our site.
  • Transactional Information: Details of transactions you carry out through our website and the fulfillment of your orders.

3. How We Use Your Information We use your personal information for the following purposes:

  • Providing Services: To provide and manage our services, process transactions, and fulfill your orders.
  • Communication: To communicate with you regarding your account, orders, or inquiries.
  • Improvement: To improve our website, services, and user experience based on your feedback and usage patterns.
  • Marketing: To send you promotional materials and updates about our products and services, with your consent.
  • Compliance: To comply with legal obligations and protect our rights and interests.

4. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete information.
  • Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request restriction of processing your personal information under certain conditions.

7. Cookies Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website and services constitutes acceptance of the revised policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting XMBS IT Infrastructure with your personal information. We are committed to protecting your privacy and providing a secure online experience.